This page sets out the Terms and Conditions of Use for the OnlySmile website, owned by Netto & Alvarez Lopes Lda, a legal entity with NIF 517437171, headquartered at Rua de São Francisco, Nº 86, 9500-243 Ponta Delgada, Portugal.
Accessing and using this website implies full acceptance of the terms described below.
It is recommended to read carefully before using the site.
1. Purpose and Scope
These Terms and Conditions govern the access and use of the website www.onlysmile.pt (or other associated domains), as well as the services and information made available on it.
OnlySmile reserves the right to change, suspend, or discontinue any part of the site without prior notice whenever deemed necessary.
2. Intellectual Property
All website content – texts, images, logos, videos, design, trademarks, and other elements – are the exclusive property of OnlySmile or used with the authorization of the respective holders.
Reproduction, copying, distribution, modification, or commercial use without the express written authorization of the clinic is strictly prohibited.
3. Content and Responsibility
OnlySmile strives to ensure that all information provided is accurate, up-to-date, and reliable.
However, occasional errors or omissions may occur.
The clinic assumes no responsibility for any inaccuracies and does not guarantee that the site content is suitable for each individual case.
The clinical and aesthetic information published is purely informative and does not replace an in-person diagnostic consultation.
Any decision regarding medical, dental, or aesthetic treatment should only be made after evaluation by a qualified professional from OnlySmile.
4. Appointment Scheduling and Online Reservations
Submitting contact forms or appointment requests through the website does not constitute a confirmed reservation.
Confirmation always depends on direct contact and validation by the OnlySmile administrative team.
Appointments are subject to availability and may be rescheduled for clinical or logistical reasons.
OnlySmile reserves the right to request advance payment or deposit for certain services.
5. Prices, Payments, and Billing
The values presented on the website, when available, are purely informative and indicative.
Prices may change without prior notice and do not constitute a contractual offer.
Payment for services is made at the clinic premises or through the means expressly indicated by OnlySmile.
All transactions comply with Portuguese tax legislation, with the issuance of an invoice in the client’s name.
6. Protocols, Insurance, and Campaigns
OnlySmile may offer agreements with insurers, corporate protocols, or promotional campaigns.
Each protocol or campaign is subject to specific conditions, duly identified in the respective documents or communications.
The clinic reserves the right to suspend or change campaigns at any time, ensuring, however, the rights of patients who have already made a confirmed appointment.
7. Personal Data Protection
The collection and processing of personal data are carried out in accordance with the General Data Protection Regulation (GDPR) and Law No. 58/2019.
You can consult all details in the OnlySmile Privacy Policy, which explains the purposes, rights, and security measures applied.
8. Links to External Websites
The OnlySmile website may contain hyperlinks to third-party websites (e.g., partners, laboratories, suppliers).
The clinic is not responsible for the content, privacy policies, or practices of these external websites.
Access to third-party sites is done at the user’s own risk.
9. Liability and Limitation
OnlySmile cannot be held liable for direct or indirect damages resulting from the use or inability to use its website, including interruptions, viruses, technical failures, or other incidents beyond its control.
The user agrees to not use the website for illegal, fraudulent, or offensive purposes, nor for the dissemination of malicious software.
10. User Account and Security
When applicable (e.g., reserved area, online scheduling), the user is responsible for maintaining the confidentiality of their access credentials and for all activities conducted under their account.
OnlySmile reserves the right to suspend or terminate accounts that violate these Terms or applicable law.
11. User Rights
The user may, at any time, request clarification, access, correct, or delete their data, as provided in the Privacy Policy.
To do so, they should contact the clinic via email direcao@onlysmile.pt.
12. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Portuguese law.
Any dispute will be submitted to the Judicial Court of the District of Ponta Delgada, with express waiver of any other.
In case of consumer disputes, the user may resort to the Arbitration Center of the Azores or another alternative dispute resolution entity listed by the Consumer Directorate-General (www.consumidor.gov.pt).
13. Contacts
Only Smile Dental Clinic
Rua Prof. Machado Macedo,23 R/C.
São Pedro 9500-700 Ponta Delgada
📧 direcao@onlysmile.pt
Last updated: December 2025